We focus on delivering what specific customers want, so we don't pursue one-time transactions, but try our best to cultivate long-term relationships between us and our customers. This has given us an extremely high customer retention rate of 95.3%.
Our products are ISO9001 certificated, under in-production and pre-shipment inspection. We send inspectors to our factories to supervise the production procedure and to inspect our finished products during production and pre-shipment.

A specific O.T.S enables you to access our order tracing system through our website. Having gotten your order pin code, you can check the process of your order during the manufacturing and shipment process at any time. You'll feel that Eisho is a branch of yours. Your design and packaging will be treated in the strictest confidence. Your inquires will be answered in 24 hours.

We will cover any losses due to quality problems on our behalf. Your complaint can be received directly by the General Manager and the Sales Department through our System. You'll receive a reply in 24 hours. We'll do our very best to cooperate with you and to meet the high standards that you require. However, if for some reason we cannot meet your demands, we will take this as a learning process for us. We appreciate your service and look forward to improving our service next time.